We may collect the following types of personal information:

Identification Information: First and last name, email address, telephone number, postal address, username and password (if you create an account).

Demographic Information: Age, gender, preferences and interests (if you choose to provide them).

Information about Site usage: IP address, browser type, operating system, pages visited, time spent on the Site, links clicked and other browsing data.

Transactional Information: Information relating to purchases or requests for services made via the Site (if applicable).

Voluntarily Provided Information: Any information you choose to provide to us through contact forms, comments, surveys, or other interactions on the Site.

We collect your personal information in different ways:

Directly from you: When you create an account, fill out a form, subscribe to our newsletter, communicate with us or carry out a transaction on the Site.

Automatically: Through technologies such as cookies, server logs and other tracking tools when you navigate the Site. You can manage your cookie preferences (see section 6).

From third parties: In rare cases and with your consent or where permitted by law, we may collect personal information from third parties (for example, social media platforms if you connect through them).

We may use your personal information for the following purposes:

Providing and improving the Site: Ensuring the operation of the Site, personalizing your user experience and analyzing the use of the Site to improve it.

Communicating with you: Responding to your questions, processing your requests and providing you with information relating to our products, services or the Site.

Marketing: Send you newsletters, promotional offers or other marketing communications (with your consent where required by law). You can unsubscribe at any time.

Transaction processing: Process your purchases or service requests and manage your account (if applicable).

Security and Fraud Prevention: Protect the Site and our users from fraud, illegal activities and security breaches.

Legal Compliance: Comply with our legal and regulatory obligations.

Other purposes: For any other purpose we indicate to you at the time of collection or with your consent.

We may share your personal information with the following categories of third parties:

Service Providers: Companies that help us operate our Site, perform services on our behalf (e.g., web hosting, data analysis, email marketing, payment processing), and are contractually obligated to protect your personal information.

Business Partners: With your consent, we may share your personal information with business partners to offer you products, services or promotions that may be of interest to you.

Legal Authorities: We may disclose your personal information if required to do so by law or in response to a court order or other lawful request.

Business Transfer: In connection with a merger, acquisition or other business transaction, your personal information may be transferred to the acquiring party.

Other third parties: With your consent or as permitted or required by law.

Your personal information may be transferred, stored, and processed outside of Quebec, in jurisdictions where privacy laws may differ from those of Quebec. In such cases, we will take reasonable steps to ensure that your personal information receives a level of protection comparable to that offered in Quebec, including through appropriate contractual agreements.

We use cookies and other similar technologies to collect information about your use of the Site and improve your experience. Cookies are small text files stored on your device.

Types of cookies: We may use session (temporary) cookies and persistent cookies (which remain on your device for a longer period of time). We may also use essential cookies (necessary for the operation of the Site) and non-essential cookies (for example, for analytics or marketing).

Cookie Management: You can generally control and manage cookies through your browser settings. You can choose to block cookies or to be notified before a cookie is set. Please note that disabling certain cookies may affect the functionality of the Site.

In accordance with Law 25, you have certain rights regarding your personal information:

Right of access: You have the right to know if we hold personal information about you and to obtain a copy of it.

Right of rectification: You have the right to request the correction of inaccurate or incomplete personal information.

Right to portability: In certain circumstances, you have the right to receive your personal information in a structured, commonly used and machine-readable format and to transmit it to another organization.

Right to withdraw consent: If the processing of your personal information is based on your consent, you have the right to withdraw your consent at any time.

Right to cease dissemination and de-indexing (right to be forgotten): In certain situations provided for by law, you have the right to request the cessation of the dissemination of your personal information or its de-indexing.

Right to file a complaint: You have the right to file a complaint with the Commission d'accès à l'information du Québec if you believe that we have not respected your rights regarding the protection of personal information.

To exercise these rights, please contact us using the contact details provided in Section 9. We may ask you to verify your identity before acting on your request.

We take reasonable security measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include technical, administrative, and physical measures appropriate to the sensitivity of the information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Eastern Townships Distillery Inc.

10850 Esplanade Ave, Montreal, Qc, H3L 2Y6

info@distilleriedescantons.ca
(438) 842-2715

We may modify this Privacy Policy from time to time. Any changes will be posted on this page with the date of the last update. We encourage you to periodically review this Policy to stay informed of our privacy practices.